Privacy Policy

Last updated: 4 June 2025

This Privacy Policy explains how this website ("we", "us", or "our") collects, uses, and shares your personal data when you visit our website, use our services, make a purchase, or otherwise interact with us (collectively referred to as the “Services”). In this Policy, “you” and “your” refer to users of our Services – whether as a customer, visitor, or other data subject.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the updated policy on our website, revise the “Last updated” date, and take any actions required by applicable laws.

How We Collect and Use Your Personal Data

To provide our Services, we collect personal data from various sources. The type of data depends on how you interact with us.

In addition to the purposes listed below, we use the collected data to communicate with you, provide or improve our Services, comply with legal obligations, enforce our terms of use, and protect the rights of our users.

Types of Personal Data We Collect

Data you provide directly:
Name, address, phone number, email address, order details, payment and shipping information, account login details (e.g. username, password, security questions), and messages or content you share with customer service.

Data collected automatically:
IP address, browser type, network information, website activity – collected through cookies, pixels, or similar technologies.

Data from third parties:
Payment providers, technical service providers, and marketing partners, in accordance with this Privacy Policy.

Purpose of Data Use

  • Processing orders and payments

  • Communicating about your account or purchases

  • Improving our services

  • Marketing (email, SMS, targeted advertising)

  • Security and fraud prevention

Cookies

We use cookies to improve navigation, analyse performance, and personalise your experience. You can manage cookie preferences via your browser settings.

Data Sharing

  • Service providers (shipping, payment processing, hosting)

  • Marketing partners

  • Legal authorities (if required)

  • Affiliates in the context of business transfers

External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children

Our Services are not intended for children, and we do not knowingly collect personal data from minors.

Data Security

We implement technical and organisational measures to protect your data. However, no method of transmission or storage is 100% secure.

Data Retention

We retain your data only as long as necessary for the purposes for which it was collected.

Your Rights

Depending on your location, you may have rights to access, correct, delete, transfer, restrict, or object to the use of your personal data. You may also withdraw consent or manage your communication preferences.

International Users

Your data may be processed outside your country of residence. We implement appropriate safeguards to protect your information.

Contact

If you have any questions about this Policy or how we handle your personal data, please contact us using the contact information provided on our website.